Author Archives: Nancy Clinton



The $1 trillion world of the B2B payments market, and what it means for procurement

If you are one of the many procurement people who find the world of B2B payments a bit of a mystery, worry not, for our payments specialists at Spend Matters are holding webinar discussions to clarify just how this space relates to procurement and to answer all your questions. One session will be held for North America and another for Europe. Register here.

Supplier management — the need to implement at speed in times of crisis

Spend Matters in the U.S. and in Europe has amassed a whole spectrum of insight through our Coronavirus Response series to bring you a set of go-to places for specific guidance and advice during this time of crisis. One key area is supplier information and performance management (SXM). To that, we recently joined a webinar-based conversation with State of Flux, who, as experts in the field, are working with firms around the globe to help them build business resilience toward supplier risk exposure. The webinar offers seven areas of risk to consider, and CEO Alan Day says procurement pros need to act while the spotlight is on procurement and supply chains. "Because of COVID-19," he said, "we now have the focus and attention from the executives, so the time is now to implement or improve supplier management at speed.”

Coupa’s new CPO — his first few weeks in the seat

Spend Matters' London office spent some time (virtually) last week talking with Coupa’s new CPO, Michael van Keulen, as he joins the business spend management giant at a pivotal time for procurement. He talked to us about his background in finance, his transition to procurement and what he expects his first steps will be as he steers procurement at Coupa through the uncharted waters of the months, and years, ahead.

“One thing I have learned is that many companies still struggle to understand where their spend lies, and where their valuable resources are being spent,” he tells Spend Matters Europe.

“Centralise or Devolve Procurement? Why Not Both?” How Technology is Enabling New Operating Models

We’ve seen many years of debate over the best way to organise procurement within complex organisations. And the question of whether it is better to centralise or decentralise, hold or devolve power, is still one of the most heated talking points among procurement executives. Now, technology has evolved to a level that means we may no longer need to choose between one or the other, or indeed try to make both models fit where an organisation has a siloed, category-led structure in place.